FAQs

Q.
What size unit do I need?
A.
The unit size you may require can vary greatly, depending on the size of your furniture, how high you can stack boxes and a number of other variables. Please refer to our Unit Sizes Page or call the manager at the facility, and we will be happy to help you decide what size will work best for you.
Q.
Do I need insurance?
A.
Insuring your items while they are in storage is highly recommended. Just as your home or business is susceptible to fire, roof leaks, burglary and vandalism, so too is your storage unit. Check your homeowners or renters insurance policy to see if your storage possessions are covered. Please Note: Security Storage Center does not provide insurance covering your stored property. The manager can provide you a copy of an Insurance Company you can contact to obtain Insurance.
Q.
Can I pay for storage by automatic Credit Card or Checking Account debits or make online payments?
A.
You can pay for storage by automatic debit from your debit/bank card or credit card account or an ACH debit from your Checking Account. In addition, you will be able to pay your storage bill online. Just log on to our web site (as you are now) and click on the “Customer Log-In Page” and follow the simple instructions.
Q.
Are online payments safe?
A.
All personal and payment information that is submitted to our secure online server is encrypted so that none of this information can be seen or intercepted by anyone else. We have a fully validated secure server.
Q.
Can I reserve my unit online?
A.
You can reserve a unit online. Just click the Reserve Now button and follow the instructions. That’s it! It’s Simple. Or if you prefer, just call our manager and they will be able to hold a unit for you until you come in and fill out our Rental Agreement.
Q.
Am I required to sign a long term agreement?
A.
NO. The minimum rental term is one month.
Q.
Can I bring my own lock?
A.
Yes. We encourage you to bring you own lock. But, we do sell locks at our facility along with many other moving and storage supplies, for your convenience.
Q.
Are you open on holidays?
A.
Yes and No. While our office is closed on Sundays and these major holidays: Christmas, New Year’s Day, Thanksgiving, July 4th, with our 24 Hour Access, you will be able to have access to your belongings 24 hours a day, 7 days a week, 365 days a year.